At Centurion Gate Motors By Lehumo (PTY) LTD, we strive to process and ship your orders promptly and efficiently. Here are our shipping terms and conditions:
Processing Time
- Orders are generally processed within 2-3 hours during working hours.
- Please allow up to 24 hours for order processing.
Shipping Time
- We typically ship orders within one business day after they are placed (excluding weekends and public holidays).
- Orders paid for before 10 am (weekdays) aim to be dispatched the same day, though this is a best-effort service.
Shipping Coverage and Rates
- We ship countrywide, directly to your door.
- For orders under R650, a flat shipping rate of R99 applies.
- For orders over R650, shipping is free.**
Courier Service
- We use a reliable courier service; we do not use the post office.
- Delivery is usually next business day to major centres, but may take longer for outlying areas.
Special Conditions
- Large items (over 2kg) may require an additional 1-2 days for shipping.
- Larger or heavier items may incur higher delivery fees. We will inform you of any additional charges after your order is placed. This also applies volumetrically if the length x breadth x height of a package / 4000 exceeds 2kg.
Shipping Confirmation
- You will receive a shipping confirmation email with a tracking number once your order has been processed and shipped.
Shipping and Handling Fees
- Shipping and handling fees include the freight charged by the carrier, packaging, and handling.
- Fees are charged for every shipment unless a special promotion or contract term provides otherwise.
Delivery Times
- Delivery times are estimates and we are not liable for any delays caused by the courier company.
Payment Terms
- Payment is due before shipment unless credit terms have been arranged in advance.
- Orders will not be shipped until proof of payment has been emailed to payments@centuriongatemotors.co.za.
- Payment must be completed within 3 days of order placement, or the order will be cancelled.
Exclusions
- We cannot ship to certain townships, farms, plots, or extreme outlying areas.
- Large/bulky items are excluded from free shipping.
Contact Information
For any queries related to shipping, please contact us:
- Email: support@centurion-gatemotors.co.za
- Phone: 067-567-6329
- Website: www.centurion-gatemotors.co.za